The Skills and Employment Branch (SEB) at Employment and Social Development Canada (ESDC) engaged SRDC to undertake a case study analysis of best practices to provide concrete recommendations for how ESDC’s skills and training programs can better measure, monitor, and report client outcomes for Indigenous Peoples and other equity-deserving groups.
This research focused on the breadth and depth of reporting by recommending different interventions that could
a) improve the frequency of voluntary client reporting and
b) improve the ability of programs to better measure and monitor outcomes of Indigenous Peoples and other equity-deserving groups.
The recommendations will apply to programs where clients are directly served by ESDC, as well as programs delivered by third-party service providers through grants and contribution agreements (i.e., provincial and territorial governments and not-for-profit organizations). The findings can be used to inform the program and policy design of ESDC’s skills and training programs.
Published: November 2022
Capability: Policy Research
Policy Area: Employment - Workplace Diversity and Inclusion - Employment Programs
Population: General Population