HealthLink BC (HLBC) provides BC residents with 24-hour, 365-day access to medically approved information and advice. The aim of the second phase of this project is to conduct a summative evaluation of HLBC client facing services. This includes examining awareness, use, satisfaction, outcomes, impacts, and cost-benefit associated with the HLBC programs and services.
Published: June 2016
Capability: Program Evaluation/ Performance Measurement
Policy Area: Community Capacity, Health - Population Health
Population: Communities and Families - Children - General Population - Youth