ESDC conducted a randomized control trial of a streamlined management process of Canada Pension Plan Disability Benefit application appeals. As part of the broader evaluation of service improvement, SRDC is commissioned to conduct the quantitative analysis of the pilot’s impacts, outcomes, and value for money. The results of this project will inform ESDC about the business case of the streamlined management process, the potentials of further improvements, as well as the possibilities of scaling.
Published: May 2020
Capability: Data Sciences
Policy Area: Income Security for Seniors
Population: People with Disabilities